1. Acceptance of Terms
By using the web page www.Gothic-Villa.com, you agree to the following conditions.
2. Electronic Communication
By using the web page of Gothic-Villa, you agree to receive communications from Gothic-Villa in the form of e-mails and SMS messages.
This site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
4. Conclusion of a contract
A contract between a customer and Gothic-Villa is legally done when the customer has filled in the form for a new order and when the customer has done a successful payment. The order will be confirmed via e-Mail.
5. Refund Policy
The client can return the goods without given a reason within 14 days. The period of two weeks begins at the moment of successful delivery. To meet the deadline, the client has to let us know via E-Mail that an item will be return. In any case, the return costs and the risk of sending back is on client side.
6. No-Refund Goods
Any item what is especially produced for a client can not be given back. Any item what was buying with an eye-check inside the office or storage rooms or at any meeting point outside the land-based office of Gothic-Villa can also not be given back.
7. Consequences of Return
In the case of return both sides have to give back any kind of good or service. Any item what is damaged or used must not be refund on the side of Gothic-Villa. Any item what is used more than for a normal physical eye-check will not be refund and it will be sent back to the client on his costs and risk.
When the return of an item is accepted by Gothic-Villa the refund of the purchase can take up to 7 days. A possible reduction in value due to damage or contamination of the goods can be offset against the purchase price.
8. Payment Method
All items you buy on our webpage must be paid full in advance. Gothic-Villa is offering the following payment methods: Credit Cards (via Payment Portal Stripe), Bank Transfer. Gothic-Villa is not charging any payment fee. It could be possible that the provider is taking a fee for the transaction.
9. Use of personal customer data
Gothic-Villa declares that personal customer data will not be passed on to uninvolved third parties.
Personal data will be used for opening the customer account on the web page of www.Gothic-Villa.com and also inside the database of Gothic-Villa.
10. Governing Law
11. Changes in agreement
Gothic-Villa reserves the right to change at any time the agreements who are written down in these terms of condition.
17. Copyright of content and design
All contents and designs on the web page www.Gothic-Villa is the property of Gothic-Villa.
Terms of condition from 15.03.2019